Privacy Policy

This Privacy Policy describes how Udenz Lab collects, uses, and protects the personal information you provide when using our website and services. We are committed to ensuring the privacy and security of your information. By accessing or using Udenz Lab, you consent to the collection and use of your personal information as outlined in this policy.

1. Information We Collect

1.1. Personal Information: When you register an account on Udenz Lab, we may collect personal information such as your name, email address, contact number, and professional credentials.

1.2. Usage Data: We may collect information about your use of the platform, including your IP address, browser type, device information, and pages visited.

2. Use of Information

2.1. We use your personal information to:

  • a. Provide and improve our services.
  • b. Process and manage quotes, payments, and communication between users.
  • c. Enhance the user experience and personalize content.
  • d. Send you important notifications and updates related to our services.
  • e. Respond to your inquiries, feedback, or support requests.

2.2. We may use non-personal information for statistical analysis, research, and marketing purposes.

3. Data Security

3.1. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

3.2. While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

4. Third-Party Services

4.1. We may use third-party services, such as payment processors, analytics providers, and communication tools, to enhance our platform's functionality. These third parties may have access to your personal information for the sole purpose of providing their services, and they are obligated to protect your data in accordance with their privacy policies.

5. Cookies and Tracking Technologies

5.1. Udenz Lab uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content. You may choose to disable cookies in your browser settings, but please note that this may affect certain features and functionality of our platform.

6. Data Retention

6.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Children's Privacy

7.1. Udenz Lab is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us immediately.

8. Updates to Privacy Policy

8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. It is your responsibility to review this policy periodically for any updates.

9. Contact Us

9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@udenz.ae.

By using Udenz Lab, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.